Non-refundable, normal change-out includes:Delivery of product, removal of the existing unit from accessible location, hook up new to existing, code-approved utilities, installation of required hookups, level, test, and dispose of job-related debris.We do not modify existing tile, granite, quartz, or electric connections. Additional charges will apply should additional parts, supplies or minor modifications be needed; or any installation not be completed during initial visit.Moving products up exterior or interior stairs will be an additional charge.Read More